Email & Social Media Security Guide

A smiling person using a laptop

In today's digital age, safeguarding your email and social media accounts is crucial to protecting your personal information and maintaining your online reputation. This guide provides essential tips and best practices to help you recognize phishing and spam emails, enhance your email security, understand and navigate social engineering scams, and take appropriate steps if you suspect a scam attempt. Additionally, it offers advice on adjusting privacy settings, adopting safe social media practices, and managing your online presence to ensure a secure and positive digital experience.


General

Social engineering attacks

Common Social Engineering Scam Tactics

Social engineering scams exploit human psychology to trick individuals into giving away confidential information. Common tactics include:

  • Impersonation of trusted entities.
  • Creating a sense of urgency.
  • Offering something too good to be true.
  • Eliciting sympathy or fear.

Email

Recognizing Phishing and Spam Emails

Phishing and spam emails are designed to deceive you into revealing personal information or clicking on malicious links. Here are some common signs of phishing and spam emails:

  • Unfamiliar sender addresses.
  • Generic greetings such as "Dear User."
  • Urgent or threatening language.
  • Suspicious links or attachments.
  • Poor grammar and spelling.
phishing image

Steps to Take If You Suspect a Phishing/Scam Attempt

If you suspect you've encountered a phishing or scam attempt:

  1. Do not respond to the email or message.
  2. Do not click on any links or download attachments.
  3. Report the email or message to your email provider or social media platform.
  4. Change your passwords immediately if you clicked on a suspicious link or provided personal information.
  5. Monitor your accounts for unusual activity.

Email Security Tips

Protect your email with these essential security tips:

  • Use strong, unique passwords for your email accounts.
  • Enable two-factor authentication (2FA).
  • Regularly update your passwords.
  • Be cautious of unsolicited emails requesting personal information.
  • Verify the authenticity of the sender before clicking on links or downloading attachments.

Social Media

Social Media Icon Image

Safe Social Media Practices

To stay safe on social media:

  • Avoid accepting friend requests from strangers.
  • Be wary of sharing your location.
  • Think twice before posting personal details.
  • Use strong, unique passwords for your social media accounts.
  • Enable two-factor authentication (2FA).

Privacy Settings on Social Media

Enhance your privacy on social media by:

  • Reviewing and adjusting your privacy settings regularly.
  • Limiting the visibility of your profile, posts and personal information to friends only.
  • Controlling who can send you friend requests and messages.
  • Options to review tags before they can be associated with you.
  • Using pseudonyms or nicknames where possible.

Understanding Social Media Footprints

Your social media footprint includes all your online activities. To manage it effectively:

  • Regularly search for your name to see what information is publicly available.
  • Be mindful of the content you post and its long-term impact on your reputation.
  • Understand that deleted posts might still be archived or shared by others.